Terms and conditions

CANCELLATIONS: CANCELLATIONS CAN ONLY BE DONE BY TELEPHONING OUR OFFICE AND ARE SUBJECT TO THE FOLLOWING CONDITIONS:

• LESS THAN 48hrs OF ARRIVAL - 75% CANCELLATION FEE.
• MORE THAN 48hrs OF ARRIVAL - 25% CANCELLATION FEE.

ANY MONEY REFUNDED CAN TAKE UP TO 28 DAYS TO BE CREDITED TO YOUR CARD.
 
YOUR VEHICLES (INCLUDING CARAVANS): WE ACCEPT NO RESPONSIBILITY FOR ANY LOSS OR DAMAGE FROM OR TO ANY VEHICLE FROM ANY CAUSE WHATSOEVER OTHER THAN THAT CAUSED BY OUR NEGLIGENCE OR THE NEGLIGENCE OF OUR EMPLOYEES.
 
FORCE MAJEURE: WE REGRET WE CANNOT ACCEPT LIABILITY AND NO COMPENSATION WILL BE PAYABLE WHERE THE PERFORMANCE OR PROMPT PERFORMANCE OF OUR CONTRACT WITH YOU IS PREVENTED OR AFFECTED BY "FORCE MAJEURE". IN THESE FAIR TRADING TERMS "FORCE MAJEURE" MEANS ANY EVENT WHICH WE OR THE SUPPLIER OF THE SERVICE(S) IN QUESTION COULD NOT,EVEN WITH ALL DUE CARE, HAVE FORESEEN OR AVOIDED. SUCH CIRCUMSTANCES MAY INCLUDE WAR, THREAT OF WAR, RIOT, CIVIL STRIFE, INDUSTRIAL ACTION, TERRORIST ACTIVITY, NATURAL OR NUCLEAR DISASTER, FIRE, ADVERSE WEATHER CONDITIONS AND ALL SIMILAR EVENTS OUTSIDE OUR CONTROL.